TECHNICAL SERVICES

From integration to delivery.
Define the work.

Work from your equipment, data interfaces and workflows to plan platforms, integration, visualization and custom maintenance. Clarify the conditions, then organize delivery.

Tell us what you need

01

Platform development

Business information is scattered and teams need a shared place to view it and act.

Work involved

Plan the platform structure, modules, access roles and screens. Identify reusable capabilities and work that needs development.

Preparation & deliverables
What to bring
An inventory of existing systems, user roles, workflows and available data interfaces.
Deliverables to scope
Feature scope, screen prototypes, interface documentation and verification scenarios.
Discuss this service

02

Systems integration

Equipment and software from different suppliers use different point models, protocols and interfaces.

Work involved

Connect equipment data with business use through protocol adaptation, field mapping and platform integration.

Preparation & deliverables
What to bring
Supplier and model details, protocol/API documentation, point lists, permissions and deployment conditions.
Deliverables to scope
An integration list, field mappings, integration records and an outstanding-issue list.
Discuss this service

03

Visualization & mobile

Managers need an overview; on-site staff need information and updates organized around their tasks.

Work involved

Design charts, configured views and spatial visualization. Assess mobile journeys such as booking, repairs and inspections against the actual workflow.

Preparation & deliverables
What to bring
Users and tasks, data interfaces, spatial/model assets, plus mobile workflows and permissions.
Deliverables to scope
Interface prototypes, data bindings, mobile user journeys and verification scenarios.
Discuss this service

04

Custom work & maintenance

A standard feature does not fit your workflow, or an existing system needs changes and ongoing support.

Work involved

Break the request into features and changes. Review interface impacts, validation and release planning. Agree support periods and response scope separately.

Preparation & deliverables
What to bring
The current version and issue records, desired workflow, change boundaries, deployment access and maintenance permissions.
Deliverables to scope
Requirements, release notes, user instructions and handover records.
Discuss this service

WORKING TOGETHER / START WITH WHAT YOU HAVE

Start with what you have.
Make the project scope clear.

Review user tasks and existing systems, then align interfaces, implementation scope and deliverables. Project discussions can cover the following points.

  1. 01

    Define the work to improve

    WHAT TO BRING
    Describe the setting, current approach and one thing you want to improve.
    WHAT TO DISCUSS
    Identify users, main tasks and the aim of this discussion.
  2. 02

    Review systems and available material

    WHAT TO BRING
    Bring shareable system lists, interface documentation, drawings or anonymized examples.
    WHAT TO DISCUSS
    Review data sources, access permissions and site coordination requirements.
  3. 03

    Agree scope and responsibilities

    WHAT TO BRING
    Explain priorities, participants and project constraints.
    WHAT TO DISCUSS
    Align reusable elements, development work and each party’s responsibilities.
  4. 04

    Define integration and handover checks

    WHAT TO BRING
    Agree the usage scenarios to verify and the handover requirements.
    WHAT TO DISCUSS
    Include integration testing, functional checks, documentation and acceptance items in the agreed scope.

NEXT STEP

Start the next conversation
with a specific problem.

Share your systems, the work you need to do and the material you have. Discuss the products and implementation scope that fit.

Discuss your project

Product interface example

Product interface reference

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